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What a Maple Glazed Donut Taught Me About Human Connection
Last night, after a long day, and a high-energy event, I climbed into an Uber expecting (…and hoping for) a quiet ride home. Forty minutes later, I knew more about Tim Hortons than I ever thought possible and had been reminded of one of the most important lessons in etiquette. My driver began sharing stories about his work, his family, and his experiences. As the ride continued, I found myself genuinely interested in what he had to say. I asked questions, listened carefully
Susy Fossati
6 days ago3 min read


Left-Eye Likeability: Why Warmth Is the New Luxury in Modern Leadership
There is a fascinating theory in psychology that may help explain why certain people immediately feel more trustworthy, comforting, and emotionally engaging than others. It begins with something profoundly human: the way a mother holds her newborn child. Historically and instinctively, most mothers cradle babies on the left side of their body. Researchers believe this positioning allows the infant to look more directly into the mother’s left eye and the left side of her face,
Susy Fossati
May 283 min read


Log Off to Level Up: The Case for Ditching Microsoft Teams and Reclaiming Real Connection
The data reveals a quiet truth about modern work. 95% of professionals say face to face meetings are essential for building strong relationships Trust forms faster and lasts longer in person. 67% prefer in person meetings when decisions matter most Presence creates clarity, alignment, and confidence. 79% of employees say in person interaction is critical for meaningful connection Relationships remain the foundation of leadership and collaboration. Remote employees attend more
Susy Fossati
Feb 153 min read


The Social Skills Gap: Why Children's Etiquette Classes Are the 2026 Game-Changer
There has never been more noise in a child’s world. Faster conversations. Shorter attention spans. Fewer shared tables. More digital interaction. And yet, the skills that quietly determine success remain unchanged: how a child greets someone, how they listen, how they speak with clarity, how they make others feel in a room. In 2026, etiquette school is no longer a charming extra. It is a strategic advantage. At Avignon Etiquette, we see it clearly. Children who are taught soc
Susy Fossati
Jan 243 min read
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