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The Lost Art of Talking to Strangers: Why Gen Z Needs It More Than Ever
Remember when you were young and told not to talk to strangers? Well, now I want to convince you to do otherwise as a “make it or break...
Susy Fossati
Sep 102 min read


Autumn Newsletter: Gathering with Grace
As the air turns crisp and the colours deepen, this season invites us to slow down and reconnect—around dinner tables, in boardrooms, and...
Susy Fossati
Sep 11 min read


The Autumn Advantage: Why Etiquette Is the Quiet Currency of High-Trust Professions
If you’re not leveraging this quiet advantage, you may be overlooking one of your most valuable assets. In high-trust professions—law,...
Susy Fossati
Aug 133 min read


Happy Canada Day: A Celebration of Politeness, Pride, and the Canadian Spirit
Every July 1st, Canadians from coast to coast to coast come together to celebrate Canada Day—a day of reflection, gratitude, and national...
Susy Fossati
Jul 12 min read


The Executive Edge: Mastering Dining Etiquette for High-Net-Worth Business
In high-net-worth business circles, success isn’t just about what you say—it’s also about how you present yourself. A polished dining...
Susy Fossati
Feb 23 min read


The 25 Most Important Business Etiquette Skills to Master in 2025
Enhance your potential in 2025 by taking a moment to evaluate your skills and explore opportunities for growth. I always say, etiquette...
Susy Fossati
Jan 124 min read


When to Stop Wishing “Happy New Year” at Work: The Etiquette of Timing
The beginning of a new year is often filled with cheer, optimism, and countless exchanges of "Happy New Year!" in workplaces around the...
Susy Fossati
Jan 42 min read


Never Stop Learning
As the back-to-school season approaches, it's not just students who can embrace the spirit of learning and growth. Whether young or old,...
Susy Fossati
Aug 18, 20241 min read


The History of Etiquette - Part II
Chateau de Chenonceau (Catherine de Medici) My visit to the Loire Valley, France How Table Manners as We Know Them Were a Renaissance...
Susy Fossati
Sep 13, 20235 min read


The History of Etiquette - Part I
For many years I have travelled to France, never having the opportunity to visit Versailles. With my sites set on uncovering some of its...
Susy Fossati
Sep 11, 20232 min read


Afternoon Tea at the Ritz!
One of my New Year’s resolution goals was to experience afternoon tea in one of the world’s most iconic locations – the Ritz London. Not...
Susy Fossati
Dec 29, 20223 min read


Help! We Can’t Invite Everyone from the Office to Our Wedding
Curating this part of your guest list can be tricky business Ask The Kit Weddings is our bi-monthly wedding etiquette column. Wedding...
Susy Fossati
Jun 19, 20223 min read


BC Business Magazine
Guests at Nightingale restaurant in Vancouver last winter didn’t just get a meal: they got schooled. Toronto based etiquette expert, ...
Susy Fossati
Mar 27, 20221 min read


22 Ways to be your 'best-self' in 2022
Whether we make a New Year’s resolution, or we choose an inspirational word to guide us through the year, I always feel that we are all...
Susy Fossati
Jan 16, 20222 min read


Budgets? Regifting? Everything to know about Christmas gifting...
Put your hand up if you find your Christmas list getting longer and longer (…and dare I say, more costly and stressful) every year? I...
Susy Fossati
Dec 29, 20213 min read


The 2021 Etiquette Guide to a Thanksgiving Gathering
Pass the turkey, pass the gravy, pass the uncertainly of hosting your first real holiday since the start of the pandemic. We’re just a...
Susy Fossati
Oct 12, 20213 min read


Business Dining Etiquette - "Shop Talk"
Pretty soon, we’ll be back to dining out and entertaining clients over wonderful meals. Whether, it’s breakfast, lunch, cocktails or...
Susy Fossati
Mar 21, 20212 min read


How to Politely Say "No"
Here is a skill that is worth its weight in gold! I was always that person that would say yes because I wanted to be nice or because I...
Susy Fossati
Feb 23, 20212 min read


My FIRST YouTube Video - Just in Time for the Holidays!
Guys!!! I’m so excited to share my first YouTube video (link below). There are so many things that come naturally to me and that I enjoy...
Susy Fossati
Dec 22, 20202 min read


Zoom-iquette:The do’s and don’ts of video-conferencing whilst working remotely
On the radio yesterday, it was unveiled that the number of people using Zoom, a video-conferencing service, has exploded from 10 million...
Susy Fossati
Apr 3, 20202 min read
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