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The Social Skills Gap: Why Children's Etiquette Classes Are the 2026 Game-Changer
There has never been more noise in a child’s world. Faster conversations. Shorter attention spans. Fewer shared tables. More digital interaction. And yet, the skills that quietly determine success remain unchanged: how a child greets someone, how they listen, how they speak with clarity, how they make others feel in a room. In 2026, etiquette school is no longer a charming extra. It is a strategic advantage. At Avignon Etiquette, we see it clearly. Children who are taught soc

Susy Fossati
Jan 243 min read


Winter Newsletter: Timeless by Design
As winter settles in and the pace of life quietly shifts, this season offers a natural invitation to return to what feels steady and grounding. In this issue, we explore the enduring powe r of presence, at th e table, at work, and at home, through reflections on raising polite children in a screen-filled world, the role of etiquette as a strategic advantage in the age of AI, and the quiet confidence that timeless habits bring to modern life. You’ll also find a look ahead at

Susy Fossati
Jan 181 min read


What a Toronto food court revealed about Executive presence
As I finished my lunch and folded my napkin away, I paused to take in my surroundings at one of Toronto’s most popular corporate lunch hubs (Commerce Court) and made a striking observation. Suits. Tailored outfits. Polished shoes. A food court at full capacity, filled with professionals, some who may hold senior roles, influence decisions, and represent powerful brands. And yet, not a single napkin on a single lap. In fact, I made a point of walking around and discreetly tak

Susy Fossati
Jan 132 min read


The Client Experience Revolution: Why Etiquette Is Your Most Valuable Asset in 2026
In 2026, the wealth advisory landscape will not simply reward technical expertise—it will demand impeccable human skills. High-net-worth (HNW) clients expect more than investment acumen; they expect trusted partnership, discernment, cultural fluency, and a refined client experience from the professionals who manage their wealth. Amid rapid shifts in global markets, increasing competition among boutique advisory firms, and the rise of ultra-personalized service models, one di

Susy Fossati
Nov 25, 20253 min read


The Lost Art of Talking to Strangers: Why Gen Z Needs It More Than Ever
Remember when you were young and told not to talk to strangers? Well, now I want to convince you to do otherwise as a “make it or break...

Susy Fossati
Sep 10, 20252 min read


Autumn Newsletter: Gathering with Grace
As the air turns crisp and the colours deepen, this season invites us to slow down and reconnect—around dinner tables, in boardrooms, and...

Susy Fossati
Sep 1, 20251 min read


The Autumn Advantage: Why Etiquette Is the Quiet Currency of High-Trust Professions
If you’re not leveraging this quiet advantage, you may be overlooking one of your most valuable assets. In high-trust professions—law,...

Susy Fossati
Aug 13, 20253 min read


Happy Canada Day: A Celebration of Politeness, Pride, and the Canadian Spirit
Every July 1st, Canadians from coast to coast to coast come together to celebrate Canada Day—a day of reflection, gratitude, and national...

Susy Fossati
Jul 1, 20252 min read


The Executive Edge: Mastering Dining Etiquette for High-Net-Worth Business
In high-net-worth business circles, success isn’t just about what you say—it’s also about how you present yourself. A polished dining...

Susy Fossati
Feb 2, 20253 min read


The 25 Most Important Business Etiquette Skills to Master in 2025
Enhance your potential in 2025 by taking a moment to evaluate your skills and explore opportunities for growth. I always say, etiquette...

Susy Fossati
Jan 12, 20254 min read


When to Stop Wishing “Happy New Year” at Work: The Etiquette of Timing
The beginning of a new year is often filled with cheer, optimism, and countless exchanges of "Happy New Year!" in workplaces around the...

Susy Fossati
Jan 4, 20252 min read


Never Stop Learning
As the back-to-school season approaches, it's not just students who can embrace the spirit of learning and growth. Whether young or old,...

Susy Fossati
Aug 18, 20241 min read


The History of Etiquette - Part II
Chateau de Chenonceau (Catherine de Medici) My visit to the Loire Valley, France How Table Manners as We Know Them Were a Renaissance...

Susy Fossati
Sep 13, 20235 min read


The History of Etiquette - Part I
For many years I have travelled to France, never having the opportunity to visit Versailles. With my sites set on uncovering some of its...

Susy Fossati
Sep 11, 20232 min read


Afternoon Tea at the Ritz!
One of my New Year’s resolution goals was to experience afternoon tea in one of the world’s most iconic locations – the Ritz London. Not...

Susy Fossati
Dec 29, 20224 min read


Help! We Can’t Invite Everyone from the Office to Our Wedding
Curating this part of your guest list can be tricky business Ask The Kit Weddings is our bi-monthly wedding etiquette column. Wedding...

Susy Fossati
Jun 19, 20223 min read


BC Business Magazine
Guests at Nightingale restaurant in Vancouver last winter didn’t just get a meal: they got schooled. Toronto based etiquette expert, ...

Susy Fossati
Mar 27, 20221 min read


22 Ways to be your 'best-self' in 2022
Whether we make a New Year’s resolution, or we choose an inspirational word to guide us through the year, I always feel that we are all...

Susy Fossati
Jan 16, 20222 min read


Budgets? Regifting? Everything to know about Christmas gifting...
Put your hand up if you find your Christmas list getting longer and longer (…and dare I say, more costly and stressful) every year? I...

Susy Fossati
Dec 29, 20213 min read


The 2021 Etiquette Guide to a Thanksgiving Gathering
Pass the turkey, pass the gravy, pass the uncertainly of hosting your first real holiday since the start of the pandemic. We’re just a...

Susy Fossati
Oct 12, 20213 min read
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