​COURSE CONTENT:​

• Introduction to manners and etiquette

• Understanding everyday courtesies

• Introductions

• Entering and Exiting a Room

• Elevators, escalators and stairs

• Speaking politely to others

• Listening!

• Helping others

• Punctuality

• Opening and Holding Doors

• Answering Phones

• Maintaining Noise Levels

• Thank-you Notes

• Building confidence and self-esteem

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COURSE OBJECTIVES:

• Instill age-appropriate manners through practical training

• Build confidence and self-esteem

• Increase self-respect and respect for others

• Demonstrate a win/win scenario that comes with kindness and consideration of others

• Build a foundation of timeless and lifelong skills​

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